Refund Policy

We strive to provide high-quality services and a positive experience for all our clients and visitors.

Please read this Refund Policy carefully before making any purchase, booking, registration, or payment through our Website.

1. General Policy

All payments made through simataparia.net are subject to the terms outlined in this Refund Policy.

By making a payment on the Website, you acknowledge and agree to these terms.

2. Consultation and Service Fees

Fees paid for consultations, advisory services, matchmaking services, event registrations, or other professional services are generally non-refundable once:

  • The consultation has been conducted;

  • The service has commenced;

  • The booking has been confirmed and reserved.

3. Cancellation by Client

More Than 48 Hours Before Scheduled Service

If a cancellation request is received more than 48 hours before the scheduled appointment or service date, a refund may be issued after deducting applicable administrative, payment gateway, or processing charges.

Less Than 48 Hours Before Scheduled Service

Cancellations made within 48 hours of the scheduled appointment or service may not be eligible for a refund.

4. Rescheduling

Clients may request to reschedule appointments subject to availability.

Rescheduling requests should be made as early as possible and may be accommodated at our sole discretion.

5. Cancellation by Us

If we are unable to provide the scheduled service due to unforeseen circumstances, clients may choose either:

  • A full refund; or

  • Rescheduling of the service to a mutually convenient date.

6. Event Registrations

For workshops, seminars, webinars, or special events:

  • Refund requests received at least 7 days before the event may be eligible for a partial or full refund, subject to administrative deductions.

  • Refund requests received within 7 days of the event may not be eligible for a refund.

  • Failure to attend an event does not qualify for a refund.

7. Digital Products and Downloadable Content

If the Website offers digital products, downloadable materials, recordings, guides, or similar content:

  • All sales are final.

  • No refunds will be issued once access has been granted or the content has been downloaded.

8. Processing of Refunds

Approved refunds will be processed using the original payment method whenever possible.

Refund processing times may vary depending on:

  • Payment gateway policies;

  • Banking institutions;

  • Credit card providers.

Typically, approved refunds are processed within 7–14 business days.

9. Non-Refundable Charges

The following charges are generally non-refundable:

  • Payment gateway fees;

  • Processing fees;

  • Taxes where applicable;

  • Charges already incurred in delivering the service.

10. Exceptional Circumstances

Requests for refunds due to exceptional circumstances will be reviewed on a case-by-case basis. Approval of such requests remains solely at our discretion.

11. Contact Us

For refund-related inquiries, please contact:

simataparia.net
Email: collabwithsima@gmail.com
Website: simataparia.net

Please include:

  • Full Name

  • Payment Reference Number

  • Date of Payment

  • Reason for Refund Request

We will review your request and respond as soon as reasonably possible.